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Why Women Franchise Owners Left Their Careers to Buy a Resale Clothing Franchise

Why Women Franchise Owners Left Their Careers to Buy a Resale Clothing Franchise

WHY WOMEN FRANCHISE OWNERS LEFT THEIR CAREERS TO BUY A RESALE CLOTHING FRANCHISE

It takes more than a leap of faith for a woman to jettison her former career and buy a clothing franchise. It takes guts, hard work, and the right timing. But it happens, and the rewards can be far greater than the risk. Several NTY Franchise company franchise owners have followed their passion to a career in women’s fashion, and they’ve never looked back.

Pharmaceuticals to Fashion

Chris Barnett is nearly 50 and had worked for years as a partner in a law firm before becoming an executive director at a large pharmaceutical company. Five years ago, however, she and her attorney husband Stephen decided they wanted to do something to show their daughter what they truly believe in, and it wasn’t the corporate grind.

“We believe in women helping women,” Chris explains, so they purchased their first Clothes Mentor women’s clothing franchise in Pennsylvania. “Our franchise enables our 10-year-old daughter (Eliza) to see women cheering each other on.” The business model intrigued them: The store purchases designer clothing and upscale fashion from local women, then re-sells the items at a fraction of retail prices to customers who appreciate the value. Everyone wins.

The couple knew they wanted to teach Eliza the value of a dollar. To do that, they show her how women save money at their store by purchasing gently-used, name brand clothing at a much lower cost than they’d pay at the mall. The Barnett’s also enjoy practicing the “mentoring” aspect of their Clothes Mentor franchise. “Stephen is good with development,” Chris says, “and he works with the young team members to help build their portfolios.”

In addition, the couple relies on the mentoring and support they get from NTY corporate directors. In fact, they liked the concept so much, they now own two Clothes Mentor women’s clothing franchises, in Westchester and Springfield, Pennsylvania.

From the Classroom to the Dressing Room

While Chris and Stephen left high-powered careers, 52-year-old Angie Geldert gave up a 20-plus year career as an elementary school teacher to purchase a Children’s Orchard kids’ clothing franchise in Murfreesboro, Tennessee. She and her accountant husband Jeff had moved from Minnesota, where the education system was much different. After teaching for a year in her new town, she felt ineffective in the classroom and needed a change.

“I wanted to still be part of the community, help people, and still have contact with families and kids,” she recalls. The Children’s Orchard franchise was the perfect fit, offering her the connections she craved, as well as opportunities for a first-time franchise company owner to learn quickly.

“A competitor moved in down the road and opened two weeks ahead of us,” Angie says, “so there were unforeseen challenges at startup.” She had to figure out a way to stand out in her town’s growing children’s upscale resale market. She credits the NTY corporate structure with helping her feel supported at every turn. “Through my discovery process, other ladies were so willing to give me information to help start and grow the business,” she remembers. “I felt we had a safety net, from corporate and from other franchise owners.” She also doubled down on customer service and educating her staff, which has paid off in impressive sales growth each month.

It’s truly a family business, with Jeff doing the books and Angie and her college-age daughter running the store. Angie sets the schedule, giving her the flexibility, she needs as a busy working mom. She is available to drive her daughter to doctor’s appointments and has time to shop for groceries and hobnob with customers she runs into in town. She believes opening the Children’s Orchard franchise has helped her family acclimate to their new neighborhood — and become a valuable part of the Murfreesboro community.

Mom and Mentor   

For 29-year-old Jade Moore, graduating from a bible college eight years ago brought about an epiphany that led her to purchase a Clothes Mentor franchise. She thought she would become a church staff member, but a visit to a resale clothing store prompted her to take a totally different career path.

“I saw the opportunity to own this franchise as a blessing,” Jade confesses. “We wanted to fulfill a need for a resale store in our area.” She and her mother loved the concept of bringing upscale and designer fashions to Little Rock, Arkansas. Her parents helped her with her initial investment, but Jade’s hard work and perseverance made the business a success. So, what’s her secret? “We buy for every type of customer: business women, stay-at-home moms, plus-size and even pregnant women.” That’s a policy Jade herself appreciates; because this mother of three is expecting her fourth child in a few months — and yes, she’s a Clothes Mentor customer!

The NTY corporate philosophy has an even deeper meaning for Jade. “Clothes Mentor helps support the woman who is comfortable in her current body,” she explains, “and those going through transitions such as a weight loss journey.” It’s that positive reinforcement for all women, plus a dedication to staying on the cutting edge of fashion, that keeps her excited about coming to work.

Jade is confident her staff doesn’t miss out on any type of style, even though Little Rock has not yet attracted large, big-name boutiques. “We don’t have big designer stores like Chanel or Louis Vuitton,” she says. “But when we do get those kinds of high-end items in the store, it’s a serious treat for our customers!” She says her recurring social media bursts and great word-of-mouth advertising keep her customers apprised of every exciting new arrival. They get designer fashions at resale prices, and those higher-end items often sell quickly.

Despite her early success as a Clothes Mentor owner, this multi-tasking mom hesitated when her father suggested she purchase a Children’s Orchard franchise for Little Rock. She worried she might not have the time and energy to devote to two business while she and her husband were raising their young family. “But we got a great location right next to Clothes Mentor and it’s great for me and my children” she admits. She opened her kids’ resale franchise in April of 2017 and is excited to see the items customers bring in for purchase. The Moore’s had sold all of their baby items after their youngest turned two. Now, Jade can purchase everything she needs, gently-used, for her new baby. And best of all, she says, she can sell back all of the clothes, toys and gear to Children’s Orchard when she no longer needs them!

Jade, Angie and Chris come from diverse backgrounds, but they all share a love for their new career in upscale resale. Each woman followed a dream to fashion a balanced life for her family and help her community in the process. Each works hard to keep her store running smoothly. And each one says she’s happy she made the choice to leave her past job behind and create an exciting future with her NTY Franchise business.

Linda Berg

Franchise Business Consultant

Linda Berg is the Franchise Business Consultant for Clothes Mentor’s Southeast region and the Franchise Operations Manager for Clothes Mentor, Children’s Orchard, and NTY Clothing Exchange. Linda joined the company in 2016 as the Store Manager and the Area Manager of the three corporate stores. Linda worked for Gap Inc. for 12 years at both Old Navy and Gap in various management roles. Her retail experience also includes 12 years at Mervyn’s in several management and training roles. 

Amy Donnelly

Director of Inventory Management | Franchise Business Consultant

Amy Donnelly is the Director of Inventory Management for Clothes Mentor. In addition, Amy holds the position as Franchise Business Consultant for Clothes Mentor’s Southeast Region. Prior to joining Clothes Mentor in 2013, she spent 8 years in retail management with Limited Brands.  Amy holds a BA degree.

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Ashley Huebner

Director of Marketing

Ashley Huebner oversees Clothes Mentor’s marketing and advertising efforts to drive sales and build brand awareness. She also leads creative initiatives, driving the brand’s vision in aesthetics, tone, and trends to elevate our position as a leader in the resale category.

Ashley joined the Clothes Mentor team in March 2015. She has 10+ years of Graphic Design experience, a strong background in design and user experience, and a passion for creativity. She holds a BA degree in Advertising and Art.

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Michelle Vaudrin

Senior Director of Operations

Michelle Vaudrin is the Senior Director of Operations for Clothes Mentor and Children’s Orchard. Prior to joining NTY Franchise Company in March 2016, she worked in leadership roles for Burlington, American Eagle, and Macy’s. Michelle attended the University of Wisconsin-Stout with a degree in Retail Merchandising and Business Administration. She brings extensive background in training of strategies, merchandising, customer service and multi-unit store operations to the team.

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Jenny Mann

Vice President of Operations | Executive Director of IT

Jenny Mann is the Vice President of Operations for Clothes Mentor and Children’s Orchard. In January of 2020, Jenny also took on the role of Executive Director of IT, overseeing BST, our Point of Sale system, and the e-commerce platforms for both brands. Prior to this, Jenny was the Director of Marketing for NTY Franchise Company since January 2013. Jenny started with the NTY Franchise Company in 2008 with Clothes Mentor and has held many roles, including; Store Manager, New Store Opener, and Regional Operations Manager. Before joining NTY Franchise Company, Jenny worked for Old Navy (Gap, Inc.) and Target in management roles.

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Jarvis Herndon

Franchise Business Consultant

Jarvis Herndon is a Franchise Business Consultant for both Clothes Mentor and Device Pitstop. Jarvis has a strong background in retail management, leadership, and a history of operational success within a franchising system. He is passionate about assisting small business owners in developing their path to success while maximizing their businesses’ potential. Jarvis brings a great mix of skills and experience to the NTY Franchise Company.

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Sarah Primmer

VP of Finance & Human Resources

Sarah Primmer is the Vice President of Finance and Human Resources for NTY Franchise Company. She joined the company in January 2014. Prior to joining NTY, Sarah spent over 25 years as the controller and business manager of a local sales and marketing firm calling on Target stores.

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Chad Olson

Chief Operations Officer

Chad Olson has been Chief Operations Officer of NTY Franchise Company since January 2007. From May 1994 to December 2006, he held various positions for Winmark Corporation (f/k/a Grow Biz International, Inc.), including Field Operations Manager for the Once Upon a Child concept from 1999 to 2002, and Regional Operations Manager for the Plato’s Closet concept from 2002 to 2006.

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Dan Goetz

Franchise Business Consultant

Dan Goetz is the Franchise Business Consultant for Clothes Mentor in the West Region. Previous to joining the Clothes Mentor Corporate staff in February of 2014, he worked in leadership positions with Aèropostale, Old Navy, Gap, Banana Republic, and Target stores. He attended the University of Minnesota-Duluth and St. Cloud State University. He brings a strong background in Operations, Merchandising, and Human Resources to the Clothes Mentor team.

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Sean Marrs

IT/Tech Administrator

IT/Tech Administrator
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Ashlyn Aarness

Social Media Specialist

Social Media Specialist

Marissa Stacy

Jr. Graphic Designer

Jr. Graphic Designer

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Gina Geary

Franchise Business Consultant

Franchise Business Consultant

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Alice Heidenreich

Franchise Business Consultant

Franchise Business Consultant

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Jessica Fix

Franchise Contract and Office Administrator

Jessica Fix is the Franchise Contracts and Office Administrator for NTY Franchise Company. She started with the company in January of 2018. Jessica works alongside the Franchise Development Team and provides office support to the headquarter office. She has 20 years in the franchise industry, previously working for Carlson Leisure Group/Travel Leaders Franchise Group in a variety of roles, such as Database Coordinator, Legal Contract Administrator, and Executive Assistant to the Franchise Sales Team.
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Ronald G. Olson

President

Ron Olson has been President and a Director of NTY Franchise Company since October 2006. Ron’s background included starting his career at Dayton’s Department Store, where he held many management positions. In 1977 he opened his own furniture store in Minnesota, which was a Drexel Heritage prototype store. In 1988 he co-founded Grow Biz International, now called Winmark. The first franchise rights that Olson purchased and started marketing was Play It Again Sports. Olson continued buying the Franchise rights for Once Upon A Child, Plato’s Closet, and Music Go Round. Today there over 1,000 Franchise locations.
Under NTY Franchise Company, the franchise rights were bought for Clothes Mentor and New Uses. In 2013 Olson bought Laptop Exchange and changed the name to Device Pitstop. In 2014 the company opened NTY Clothing Exchange and NTY Kids, now Children’s Orchard. There are currently 204 stores sold and 133 stores opened under the NTY Franchise umbrella.
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Michael D. Smith

Vice President of Strategic Planning

Michael D. Smith is the Vice President of Strategic Planning. From December 2000 to July 2010, Michael held the position of Chief Executive Officer and Co-Founder of the franchise company Laptop Xchange. From June 1994 to December 2000, Michael held numerous roles within the Grow Biz International brands of Play It Again Sports and Computer Renaissance. These roles included Corporate Store Management, Field Operation Specialist, and Franchisee.